Over the weekend in Aix-en-Provence, firefighters were trying to resuscitate an 80 year-old man in the Jas-de-Bouffan neighbourhood when the two emergency workers were tipped-off that their emergency vehicle was being stolen.

The campus in the neighbourhood houses the Institute of Research and Studies on the Arab and Muslim World (IREMAM) Aix-en-Provence,  a multidisciplinary center of research on Arab culture.

The firefighters eventually found their vehicle, some 20 metres away from the scene, severly damaged.

On Saturday, in the immigrant city of Noisy-le-Roi near Paris, a 15-year-old assaulted the emergency crew who had come to his aid. The youth’s mother had called in an emergency after the teenager drank a mixture of pills and alcohol.

When the three emergency workers arrived, the youngster assaulted them, threatening to ”kill them”. Two of the three men suffered cuts and bruises to their faces and were unable to continue working for six and 10 days respectively. The youth was held in custody after being admitted to hospital.

In Calvi, on the island of Corsica, a firefighter was attacked by a man he was rescuing. The emergency worker had to admitted to intensive care with eight stitches to his head.

Since 2017, emergency crews have seen a rise of 23 percent in the number of assaults during their interventions. To address the problem, a decree was issued last month allowing crews to wear cameras to film interventions.

“The population is being abandoned. Emergency services cannot meet people’s needs anymore and emergency workers are the last link in this chain,” André Goretti, president of firefighters’ union the Fédération autonome des sapeurs-pompiers professionnels, told FranceInfo.

Goretti added: ”We need to provide an adequate response [for each intervention], but it takes time because we have fewer human resources. We take longer to intervene and people are getting irritated.

“When they feel like the response is not appropriate, they take it out on emergency crews.”

At the end of June this year, first responders called for a strike, denouncing the difficult and dangerous conditions they have to face daily. These included not only insufficient staffing but also the rising risk of assault.

In 2018, a report by the National Crime Observatory showed the dramatic increase: The number of emergency workers who claim to have been assaulted had risen by 23 percent from the previous year.

A total of 2,813 first responders said that they had been victims of an attack in 2018. More worrying is that the number had jumped by 213 percent in 10 years.

Also, and contrary to popular belief, relay antennas do not allow an ideal geolocation. There are more reliable technologies available these days, but France does not use automatic geolocation, which could would make it easier for responders to enter certain no-go zones.

With the current device, the perimeter to locate a call is on average two kilometers. In 2019, it is shocking to learn that we can still die for lack of a sharp localization” Benoit Vivier, from the European Emergency Association Association (EENA), told FranceInter. They are struggling to improve the functioning and coordination emergency rescue services in Europe.

The Advanced Mobile rental (AML), founded in 2014, is a technology that automatically geotags a person who calls for help . This feature – which operates without internet – is integrated into Android and Apple phones. Once the location is established, an SMS is sent to the emergency service with the position in a radius of about twenty meters.

The AML is active in about fifteen countries (also in Moldova), and 10 in the European Union, including Austria, Belgium, Ireland and the United Kingdom. France and Italy do not have this device.

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